“21% of Beechcroft customers move because they can no longer maintain their property and large garden. ”
Our Estate Managers are chosen because they’re able to ‘turn their hands’ to most things – minor repairs, cleaning of the communal areas and gardening of both private gardens and the landscaped setting. As you’ll discover, your Estate Manager will do much more – you’ll be able to ask about the local area, request help when you’re organising an event and many Managers organise meetings and social events for owners.
Every morning, I walk around the development checking that all the lifts are working and that everything is clean and in good order. Most days I do some gardening. A professional gardening team comes in once a month but on a daily basis, I keep the grass tidy, carry out general gardening tasks, clear the leaves in autumn and the snow and ice in the winter. I also organise the regular external window cleaning. It’s important to keep the development, including the gardens, looking nice.
I get a lot of requests and am more than happy to help. A key part of my role is to be a ‘good neighbour’… many of our homeowners need to be reminded how to set their heating. There’s so much to remember when you first move in - so I help them with that. I have sorted out minor plumbing problems from stuck taps to blocked sinks. Recently, one lady had a problem with moving her garden chairs from her balcony to her garage for winter storage. She couldn’t get them through her door so I lowered them off the balcony for her.
Yes, we have people here who spend their winters with family in Australia, others who live in France for part of the year and others who travel or holiday frequently. The estate management service was one of the most important factors for them when they were choosing a new home. When they leave, they give me the keys to their home and I sign a form confirming that I have permission to look after the property. I go in regularly to tidy up the mail and check that everything is in good order.