Customer Services

Supporting customers

  • Beechcroft employs its own sales team and members are always on hand to provide the support that customers need when moving home.
  • All customers receive an information pack on reservation and a handover pack with useful information, tips and hints on legal completion.
  • Buying with Beechcroft, you’ll be able to use our collaboration with ‘Move With Us’ to take the stress out of the sales process. More


  • Beechcroft homes are constructed to the highest standards and come with a 10-year structural warranty from the National House Building Council
  • The new appliances come with warranties - on legal completion, customers should fill in the warranty forms and register with the manufacturers.

What our customers say

'We'll miss our large garden but now we'll be able to enjoy the peaceful, relaxed life on offer at our Beechcroft development.  We have like-minded neighbours, a home with little maintenance where everything is new and clean - and a lovely location.' Avjit Banerjee, Eleanor Place, St Albans.

'We've been extremely happy with Beechcroft's service.  Everyone has been extremely helpful and efficient.  Buying a new Beechcroft home means we'll be able to lock up and leave the property to travel without having to worry about our home whilst we are away, particularly with an Estate Manager on hand.' Bridget and Peter Quiilliam, Beechcroft buyers

Beechcroft retirement developments

Beechcroft is a leading UK retirement developer building outstanding homes for the over 55s in Surrey, Sussex, Hampshire, Hertfordshire, Berkshire, Oxfordshire, Wiltshire, Middlesex, Gloucester and Kent. Beechcroft’s retirement houses and apartments offer award-winning landscaped settings and estate management services, access to shops and services and a community of like-minded people.

This is independent retirement living at its best - perfect retirement properties for the over 55’s to live in or lock up and leave.